Prices and Payment
All prices are inclusive of VAT at the current rate and are correct at the time of entering the relevant information. We reserve the right to change prices without prior notice but this will not affect any accepted orders. Delivery charges will be applied during Check Out. Payment must be made by credit/debit card. For orders outside the UK, over 2kgs we reserve the right to claim carriage at cost.

For orders over 2 kg to the Channel Islands, please contact us for postage costs.

Placing Order and Contract Formation
For the avoidance of doubt, the advertisements appearing in this site constitute an invitation to treat. If you wish to purchase goods from us you should order by adding the item to Your Cart and completing Billing and Shipping details as prompted at this site. There will be no binding contract between us until we send you an e-mail confirming your order.

Availability of Goods
All orders are subject to product availability. If the product you have ordered is not available from stock, you will be contacted by e-mail and will have the option either to wait until the item is available or to cancel your order.

Despatch
You should allow up to 28 days for delivery. Risk of damage to or loss of your purchase will pass to you at the time of delivery to the address provided by you, or, if you are not available to receive your delivery, at the time when we have tendered delivery of your purchase.

Right to Cancel
You have an unconditional right to cancel your order within seven working days from the day of delivery. Items must be returned in their original and unused condition together with a valid receipt or other proof of purchase and at your cost. To process your return please contact us by e-mail including your order number. Then return your package to the address set out below.

Our address and telephone number is:-

Wise Owl Toys
4 Hardye Arcade
Dorchester
DT1 1BZ

Tel: 01305 266311

Company name "First Challenger Ltd T/a Wise Owl Toys" Reg No 4539264 registered at Stafford House, 10 Prince of Wales Road, Dorchester DT1 1PW           (Vat No 634 594 714)

  OR

Wise Owl Toys
5  Charles Street
Worcester
WR1 2AQ

Tel: 01905 22353

Company name "Left n Write Ltd T/a Wise Owl Toys" Reg No 4741600 at 5 Charles Street, Worcester WR1 2AQ     (Vat No 715 2164 61)

Law and Jurisdiction